- 150 inbound minutes / month
- 24/7 AI call answering
- Appointment booking lead capture
- Message taking lead logging
- Email SMS call summaries
- FAQ knowledge base built for your business
- 1 dedicated phone number
- $0.85/min overage
24/7 AI Virtual Phone Agent
Take the Calls and Book at Go
DirectDesk picks up each call for your small business — nights, weekends, while you're on the job — and books the work for you. Based in Columbus, Georgia.
Sample Call Recording
Hear the AI receptionist on a recorded call — questions, booking, and all.
Listen NowPricing
- 400 inbound minutes / month
- Everything in Go, plus:
- Live call transfer human handoff
- CRM lead tracking, connected for you
- Monthly tuning updates
- $0.70/min overage
- 750 inbound minutes / month
- Everything in Pro, plus:
- Multi-department routing special call logic
- Multi-location multi-calendar support
- Calls that can't wait jump to the front
- Tune-ups upgrades before anyone else
- $0.55/min overage
Month-to-month · No contracts · Cancel anytime · Unused minutes don't roll over.
Website Chat
A chat box on your page that talks to visitors and fields their questions. Comes with Website Management. $149/mo on its own, or $99/mo with Go, Pro, or Max.
No call goes unanswered. Your AI receptionist is on it when you're tied up — nights, weekends, mid-job — and treats each caller like a regular.
We handle setup and upkeep — you just serve the customers it brings in.
Who DirectDesk fits
Website Services
Website Management — $99/mo
We keep it tidy, safe, and running — month-to-month, no contract.
- Words and photos refreshed
- Dead links fixed
- Safety patches installed
- Stays online — watched daily
- Loads fast — speed tested
- Padlock and phone display checked
- Outdated info flagged
- Backups confirmed working
- Harmful software scans
- Weak spots closed up
- A complete rebuild whenever you ask for one
Services
Two things we do well. The AI receptionist minds your phones day and night, and our crew keeps your computers humming.
24/7 AI Virtual Phone Agent
A receptionist for your business that minds the phones around the clock and notes down each lead.
- AI call answering for storefronts
- 24/7 AI virtual phone agent service
- After-hours phone coverage
- Call overflow coverage
- AI appointment booking lead capture
- Messages written down leads filed away
- Instant call transfer escalation
- Business FAQ policy answering
- Calendar booking scheduling
- CRM integration lead syncing
- Email SMS call summaries
- Your own business phone number
- Multi-department call directing
- Multi-location call handling
- Custom call flows transfer trees
- First-time caller handling
- Service quote request capture
- Call recordings transcripts
- Repeat-caller recognition
- Urgent calls sent straight to you
- Hear it work on an actual demo call
- Your call greetings scripts
- A heads-up when a lead comes in
- Holiday weekend call coverage
Computer Technology
We set up, fix, and tune up computers — at your place, within 15 miles of Columbus, Georgia.
$59.99/hour
Clock starts on arrival · Half-hour minimum $29.99 · Payment due before leaving · Every job quoted upfront.
- Virus Removal
- OS Reinstall
- Tune-Ups
- Wi-Fi
- Networking
- Printers
- New Device Setup
- Recover Deleted Photos
- Won't-Boot Repair
- Data Transfer Backup
- Software Installs
- Smart TV Smart Home
- Security Camera Installs
Clock starts on arrival · Half-hour minimum $29.99 · Payment due before leaving · Every job quoted upfront.
Questions
How is this different from an old-school answering service?
A staffed service averages $575 a month nationally for 400 minutes (2026 rates), and plenty tack on night and weekend fees. Pro is $299 flat — no add-ons — and never lets a call slip, day or night.
What does the free introduction include?
Roughly 30 minutes, by phone or in person. We go over your business and your calls, you tell us what you want handled — then you decide. No pressure, no forms.
Do you serve businesses outside Columbus, GA?
The AI receptionist works anywhere — it's all by phone. Website work is fully remote too. For computer help, we come to you within 15 miles of Columbus, Georgia.
Can it juggle more than one call at a time?
Yes. It grabs each call at once, so no one waits on hold or lands in voicemail during a rush.
Do I need new equipment or software?
No. Your current business number forwards to us, and we set it up with you. Nothing to install, nothing to tear out.